Accessibility Statement
DrVigor.com is committed to digital accessibility so every patient and visitor can learn about, schedule, and receive our California services on an equal basis. We do not discriminate on the basis of disability and provide effective communication and reasonable modifications as required by law.
Our standard and scope
- We design, build, and test public and patient-facing experiences toward WCAG 2.2 Level AA.
- We furnish appropriate auxiliary aids and services for effective communication, including qualified ASL interpreters, video remote interpreting, real-time captions, accessible documents, and relay services where needed.
- Service animals are permitted in public clinic areas and reasonable policy modifications are available under ADA Title III.
- California protections include the Unruh Civil Rights Act and Disabled Persons Act.
- Privacy notices are made reasonably accessible under CPRA requirements.
- Where federal funding triggers Section 504, applicable WCAG 2.1 A and AA deadlines will be met.
- Telehealth workflows are intended to support disabled patients, screen readers, keyboard access, captions, and relay users.
Get help or report a barrier
Tell us the affected page or service, assistive technology used, and preferred format. We aim to acknowledge reports within five business days and resolve the barrier or provide an equally effective alternative promptly.
- Email: team@drvigor.com
- Phone: 949-570-0800 or dial 711 for Telecommunications Relay Service
- Mail: Accessibility Coordinator, DrVigor, 16460 Bake Pkwy., Irvine, CA 92618
In a medical emergency, call 911 or visit the nearest emergency department.
Measures we take
Governance and vendors
- Assign accessibility ownership, training, triage, remediation targets, and verification.
- Require accessibility commitments from vendors and test critical scheduling, widget, and telehealth flows.
Design and code
- Use semantic HTML, landmarks, logical headings, and ARIA only where needed.
- Provide keyboard access, visible focus, and no keyboard traps.
- Target 4.5:1 text contrast, 3:1 large-text and interface contrast, and WCAG 2.2 target sizing.
- Do not rely on color alone.
Images, media, and documents
- Provide alternatives for meaningful images and avoid text embedded in images where possible.
- Caption prerecorded video and provide transcripts or audio description where needed.
- Provide accessible alternatives for legacy documents on request.
Forms and dynamic content
- Use explicit labels, programmatic errors, clear instructions, keyboard operation, and no arbitrary time limits.
- Keep dialogs and banners focus-managed, labeled, keyboard-dismissable, and non-disruptive.
- Make carousels pauseable, keyboard accessible, and announced to assistive technology.
Testing and continuous improvement
We combine automated review with manual keyboard and assistive-technology testing, including current browsers and tools such as VoiceOver, NVDA, and JAWS. Accessibility feedback is prioritized in recurring remediation work.
Known limitations
Third-party scheduling, maps, payment systems, and other platforms may be outside our direct control. We ask vendors to meet accessibility obligations and provide an equally effective alternative when needed. Some legacy content may still be under remediation.
Your rights and non-retaliation
ADA Title III and California law protect equal access and effective communication. We do not retaliate against anyone who raises a concern in good faith. Contact the Accessibility Coordinator to request access, an accommodation, or review of a grievance.
Change management
We review this statement after material redesigns and periodically as part of continuous improvement. This statement describes current goals and practices and is not a warranty or guarantee.