Privacy Policy — DrVigor.com

DrVigor.com is an informational and promotional website for clinics in California that offer Medical Aesthetics, Anti‑Aging and Longevity Solutions, Fertility Support, Functional Restoration, Hair Restoration, Men’s Health, Non‑surgical Pain Relief Procedures, Sexual Wellness, and Youth Preservation. This Policy explains how we collect, use, disclose, and protect personal information on DrVigor.com and other public‑facing channels we control. It does not replace medical advice.This Policy works together with our Terms of Use and our Accessibility statement. If anything here conflicts with those pages, those pages govern to the extent required by law.

Website and marketing — Information you submit on our public website is treated as personal information under California law and handled under this Privacy Policy and our Notice at Collection.

Clinical care — If you become a patient or provide clinical details, we will handle that information as medical information under California’s CMIA and, where applicable, as PHI under HIPAA. Your care will be governed by our separate HIPAA Notice of Privacy Practices, which we provide at or before the start of care.

We provide a Notice at Collection at or before the point of collection that tells you what we collect, why we collect it, whether we sell or share it, and how long we keep it or the criteria used to decide retention.

Categories we collect online and why
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We use cookies, pixels, and similar tools for site operations, measurement, and advertising. You can manage settings in our banner and opt out of sale or sharing through Your Privacy Choices. We process recognized opt‑out preference signals such as GPC in a frictionless way. We avoid sending PHI to advertising or analytics vendors and we configure tracking to reduce risk on pages where PHI could be implicated.

Submit a request to know, delete, or correct, or to opt out of sale or sharing by:

We will verify your request and respond within the timelines required by law. You may use an authorized agent to make a request on your behalf if they provide proof of authorization and we can verify your identity. We do not use dark patterns to subvert your choices. Contact options and relay access align with our Accessibility commitments.

Our website is directed to and intended for adults. We do not knowingly collect personal information from children under 13. For minors ages 13 to 16, we do not sell or share personal information without an affirmative opt‑in. Parents or guardians must provide consent for children under 13.

We use commercially reasonable safeguards designed to protect information you submit online. No method of transmission or storage is perfectly secure. If you choose to communicate by regular email or SMS, you are hereby notified and you acknowledge that there are privacy and security risks because these channels may be unencrypted and subject to interception in transit. To the extent permitted by law, we are not responsible for unauthorized access solely due to transmission over networks we do not control, provided we have not acted negligently or in violation of applicable law. This acknowledgment does not waive any rights you may have under applicable law, nor our obligation to use reasonable safeguards and to secure information in our possession. We can offer more secure options, and you can opt out of marketing messages at any time.

We collect and keep only what we need for the purposes disclosed, and we retain personal information only for as long as is reasonably necessary and proportionate for those purposes, for security, or as required by law. We build long‑term relationships with our patients and clients, and our typical retention aligns with the duration of your relationship with us—often many years—plus a reasonable period afterward to support scheduling, care coordination, service delivery, recordkeeping, accounting, legal compliance, fraud prevention, and safety. We delete or de‑identify information when retention is no longer needed for these purposes. We also keep suppression records (for example, “do‑not‑contact” flags) as needed to honor your opt‑out choices.

‍If you become a patient, clinical records are retained under California law and professional standards—for example, at least seven years after your last date of service, and longer where other laws require, such as certain Medi‑Cal records.

For alignment across our site, this section works together with the retention and plain‑language disclosures referenced in our Terms of Use and Accessibility pages.

We write privacy materials in plain language and make them reasonably accessible online. We will provide this Policy or our notices in an alternative format on request. Please contact team@drvigor.com or call 949-570-0800, or dial 711 for relay. We are working toward WCAG 2.2 Level AA conformance for public web content.

If we use generative AI to help draft clinical communications, we will provide any notice required by California law and give you a clear path to reach a human. A licensed provider reviews or supervises clinical communications. We do not use automated decision‑making to deny access to services or to make decisions that produce legal or similarly significant effects about you.

We use trusted vendors for hosting, security, analytics, scheduling, email, texting, and similar functions. We are not responsible for third‑party websites or apps, including how they handle privacy. Your use of those services is subject to their policies.

If you give us your phone number or email, you agree that we may contact you about scheduling, care coordination, promotional offers, or services. You can opt out of marketing emails or texts at any time. Messaging channels and forms are not monitored around the clock. Do not use them for emergencies.

If we offer a membership, referral program, or other financial incentive or price or service difference that involves personal information, we will provide a Notice of Financial Incentive describing the material terms, how to opt in, how to withdraw, and how the value of your data relates to the incentive.

California law requires us to say how we respond to Do Not Track signals. Industry standards for DNT are not uniform, so we currently do not respond to DNT signals.

We do honor recognized opt‑out preference signals like the Global Privacy Control as a valid, frictionless opt‑out of sale or sharing.

Please do not upload or include medical details, insurance numbers, Social Security numbers, photos, or other sensitive information in general website forms or chat. If you are an existing patient, use the patient portal or call our office for clinical questions.

We display legally required notices on this website, including education disclosures for clinicians, the Notice to Consumers about Medical Board oversight, and the Open Payments notice.

We may update this Policy to reflect changes in our practices or the law. When we make material changes we will update the “Last updated” date/year and post the revised Policy on this page.

Website: DrVigor.com
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Email: team@drvigor.com
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Phone: 949-570-0800 or dial 711 for Telecommunications Relay Service

Mail: Privacy Team, DrVigor, 16460 Bake Pkwy., Irvine, CA 92618

This Privacy Policy is provided for general informational purposes and reflects our current practices and legal understanding as of the date above. It is not a warranty or contract. We will continue to meet our legal obligations regardless of how often this page is updated.